Privacy Policy

Effective Date: September 29, 2026

Rush Counseling and Wellness (“Rush Counseling and Wellness,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting or interacting with our websites and online services.

This Privacy Policy explains how we may collect, use, disclose, and protect information obtained through rushcounselingandwellness.com, rushcounselingcenter.com, and any other website or webpage operated by Rush Counseling and Wellness that links to this Privacy Policy (collectively, the “Website”).

This Privacy Policy applies to information collected through the Website. It does not replace or govern separate privacy, confidentiality, informed-consent, or professional obligations that may apply after an individual establishes a counseling, coaching, or other professional relationship with Rush Counseling and Wellness.

1. Information We May Collect

Information You Provide to Us

We may collect personal information that you voluntarily provide through the Website, including:

  • Name

  • Email address

  • Information provided through checkboxes, selections, or other form fields

  • Communications preferences

  • Information you choose to enter into an optional message or text field

  • Information you provide when requesting information, joining an email list, contacting us, or otherwise communicating with us

Please do not submit confidential, sensitive, medical, mental-health, or other private information through a general Website contact form, email signup form, or other ordinary Website communication feature.

If you are an existing client, please use the communication methods provided to you for client-related communications rather than a general Website form.

Scheduling and Payment Information

The Website may provide access to scheduling, client management, or payment services through Practice Better, including through embedded features or links.

Information you provide through Practice Better is processed through Practice Better's systems and may be subject to Practice Better's own privacy policy, terms, and security practices.

Rush Counseling and Wellness does not intend to collect or store complete payment-card information through ordinary Website forms. Payments associated with appointments or services may be processed through Practice Better and its applicable payment-processing providers.

2. Website Usage and Technical Information

When you visit the Website, certain information may be collected automatically by Squarespace and by technologies or services used in connection with the Website.

This information may include:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Referring website or source

  • Pages viewed

  • Approximate geographic information

  • Date and time of visits

  • Interactions with Website features

  • Cookie and similar technology information

We may use this information to operate the Website, understand Website traffic and usage, improve our services and content, maintain security, and evaluate the effectiveness of our communications and marketing.

3. Cookies, Analytics, and Similar Technologies

The Website may use cookies, pixels, analytics tools, embedded content, and similar technologies.

These technologies may be provided by Squarespace or by third parties and may be used to:

  • Enable essential Website functions

  • Remember preferences

  • Understand how visitors use the Website

  • Measure Website traffic and performance

  • Determine how visitors reach the Website

  • Evaluate the effectiveness of content or advertising

  • Support social-media and video functionality

Depending upon the configuration of the Website, these services may include tools or integrations provided by companies such as Google, Meta, YouTube, or other analytics, advertising, or social-media providers.

You may be able to control certain cookies through the Website's cookie-management tools or through your browser settings. Disabling certain cookies may affect the functionality of portions of the Website.

4. Email Communications and Marketing

We may send informational, educational, promotional, or marketing emails only when you have provided permission to receive them, such as by selecting an appropriate checkbox on a form, subscribing to an email list, or otherwise directly consenting.

Providing your email address for another purpose does not, by itself, mean that you have agreed to receive marketing emails unless you have also provided the applicable consent.

You may unsubscribe from marketing communications at any time by using the unsubscribe mechanism included in those communications or by contacting us.

We may still send non-marketing communications when reasonably necessary in connection with an inquiry, transaction, appointment, or service you have requested.

5. How We Use Information

We may use information collected through the Website to:

  • Respond to inquiries

  • Provide information requested by Website visitors

  • Facilitate scheduling and access to services

  • Communicate with individuals who have requested communication

  • Send marketing or educational communications when permission has been provided

  • Operate, maintain, secure, and improve the Website

  • Understand Website usage and visitor interests

  • Evaluate our marketing and outreach efforts

  • Prevent fraud, abuse, or security threats

  • Comply with applicable laws and legal obligations

  • Protect our rights, property, safety, or the rights and safety of others

We do not sell personal information in the ordinary sense of exchanging personal information directly for money.

Certain analytics, advertising, cookie, or social-media technologies may involve disclosure of identifiers or Website activity to third-party providers. Where applicable law gives you rights concerning such disclosures or targeted advertising, we will endeavor to provide the choices required by applicable law.

6. Contact Forms Are Not Confidential Clinical Communications

Submitting a Website contact form, subscribing to communications, sending a general inquiry, scheduling an introductory contact, or otherwise interacting with the Website does not establish a counselor-client, therapist-client, coach-client, or other professional relationship with Rush Counseling and Wellness or any of its professionals.

Information submitted through ordinary Website forms should not be considered confidential clinical communication.

Please do not use the Website's general contact forms to communicate sensitive information regarding your mental health, medical condition, diagnosis, treatment, personal history, or other information that you would expect to be treated as confidential within an established professional relationship.

A professional relationship is established only through the appropriate intake, consent, agreement, and acceptance process applicable to the particular service being provided.

7. Third-Party Services and Links

The Website may contain links to, integrations with, or embedded content from third-party websites and services, including Practice Better, Facebook, Instagram, YouTube, and other service providers.

When you interact with a third-party service, information may be collected directly by that third party according to its own privacy policies and terms.

For example, viewing an embedded video, interacting with social-media content, clicking a social-media link, or using an embedded scheduling feature may allow the applicable third-party provider to receive information about your interaction.

Rush Counseling and Wellness is not responsible for the privacy practices, security practices, content, or policies of third-party websites or services.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

8. Social Media

Rush Counseling and Wellness may maintain accounts or pages on social-media platforms, including Facebook, Instagram, and YouTube.

Your interactions with those platforms are governed by the privacy policies and terms of the respective platforms.

Following, liking, commenting on, subscribing to, messaging, or otherwise interacting with Rush Counseling and Wellness through a social-media platform does not establish a professional counseling, therapy, or coaching relationship.

Because social-media platforms are not appropriate for confidential clinical communications, please do not submit sensitive or confidential personal information through public comments, posts, or other non-secure social-media features.

9. Information Sharing

We may disclose personal information to service providers that assist us in operating the Website and conducting our business, including providers of:

  • Website hosting and Website functionality

  • Scheduling and practice-management services

  • Payment processing

  • Email and communications services

  • Analytics

  • Advertising and marketing services

  • Information technology and security services

  • Professional or legal services

We may also disclose information when required by law, legal process, court order, governmental request, or when reasonably necessary to protect our legal rights, prevent fraud or abuse, or protect the safety of individuals.

We do not disclose personal information to third parties for their own unrelated purposes except as described in this Privacy Policy, with your authorization, or as otherwise permitted or required by law.

10. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect information collected through the Website.

However, no website, internet transmission, email communication, or electronic storage system can be guaranteed to be completely secure. You should therefore use care when deciding what information to transmit electronically.

11. Data Retention

We may retain information for as long as reasonably necessary to fulfill the purposes for which it was collected, maintain business and legal records, comply with applicable obligations, resolve disputes, enforce agreements, and protect legitimate business interests.

Retention periods may vary depending upon the type of information and the context in which it was collected.

Information maintained within a third-party service may also be subject to that provider's applicable retention practices.

12. Children's Privacy

The Website is not intended to solicit personal information directly from children through general Website forms or marketing features.

If services are provided to minors, information related to those services will be handled through the appropriate professional intake, consent, and service processes rather than through general Website marketing or contact features.

If you believe a child has submitted personal information through the Website inappropriately, please contact us.

13. Your Privacy Choices and Rights

Depending upon where you reside, applicable law may provide certain rights concerning your personal information.

These rights may include the ability to request access to, correction of, or deletion of certain personal information, or to exercise choices regarding certain uses of information.

You may also:

  • Unsubscribe from marketing emails using the unsubscribe link provided in those communications

  • Adjust cookie preferences where Website cookie controls are available

  • Configure your browser to limit or reject certain cookies

  • Contact us regarding questions about information you have submitted through the Website

Some information may need to be retained when required or permitted by law or for legitimate business purposes.

14. External Websites

The Website may link to websites or resources that are not operated by Rush Counseling and Wellness. We provide these links for convenience or informational purposes.

We do not control and are not responsible for the privacy, security, availability, accuracy, or content of external websites.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our Website, business practices, technologies, service providers, or legal requirements.

When we make changes, we may update the effective date displayed at the top of this policy. Your continued use of the Website after an updated policy becomes effective is subject to the updated policy.

16. Contact Us

If you have questions about this Privacy Policy or our Website privacy practices, you may contact:

Rush Counseling and Wellness
Website: rushcounselingandwellness.com

Additional contact information may be provided through the Website's contact page.